Refund Policy

With Ashford Australia if you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. 

Ashford Australia does not refund the cost of RETURN postage charges, these will be at the cost of the person returning the goods.

To initiate a return please call 1800 026 397 or email us:

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